When it comes to English for business youll find there are a number of expressions that you probably wont encounter in casual speech. Here are five expressions that you might hear if you are going to a business meeting or you are in a business situation.

1. Manage expectations

To manage expectations means to ensure that the client has realistic expectations. For example, a company may take an order to deliver a certain amount of products. The client, who does not know how long it takes to manufacture and prepare a product might expect in a week. When you manage their expectations you make sure they know exactly how long it will take and what to expect. In this way, the client is not disappointed, and you are not under increased pressure from an unhappy client.

Example: We need to manage their expectations so they know they will not get delivery of the product before April.

Anyone who has to deal directly with clients will need to know how to manage expectations.

2. At the 11th hour

If you do something, or deliver something at the 11th hour then you are doing it at the last minute. If you had two weeks to write a report but you leave it until the last minute, you are doing it at the 11th hour.

Example: Jane always delivers her reports at the 11th hour. One day she will miss the deadline if she is not careful.

A company might finish a project at the 11th hour, or an individual can finish a task at the 11th hour.

3. The lion’s share

The lions share is the largest share. If you are talking about a competitor and the fact that they have the lions share of the market, then they have most of the business.

Example: Martins have the lions share of the market as they make 80 percent of the sales. We need to increase our efforts to increase our market share.

This is phrase is generally used when referring to companies or organisations.

4. Dot your i’s and cross your t’s
If you are told to dot your is and cross you ts you are being told to make sure you get all the details right. You have to check and recheck your information to make sure that the end result is perfect.

Example: This project could bring in 2 million dollars in sales so make sure you dot your is and cross your ts. We need to make sure everything goes smoothly.

A manager or director will use this expression to ensure employees and other colleagues are careful when preparing the project.

5. Get your foot in the door

To get your foot in the door means to get an introduction to someone or something. You can get your foot in the door of a company by getting an introduction to the director or by selling a small amount of product to a company. If you do well and make a good impression, you can go on to increase your involvement with the client or the company.

Example: Make sure they agree to trial our latest products so that you can get your foot in the door. If they like it we can introduce the rest of our product line to them.

Both individuals and businesses can get their foot in the door.

All kinds of businesses depend on their customers to gain profit. A business has to constantly satisfy or exceed customer expectations to keep its customers. With this in mind, quality management techniques are implemented to ensure that products and services are top notch. A business must also accept customer feedback for it to know the aspects it needs to improve on.

However, before a business gets its first customers, it must know how to promote its products and services. It must reach out to its target market. Marketing is considered a very important aspect of a business. A business implements marketing strategies to make its products and services more relevant to the target customers. In marketing, customer behavior is also studied. With this, a business will know know how to approach its customers.

Another important thing in a business is sales. There are many sales techniques used by businesses; it usually depends on the kind of product or service they are offering. For example, there are travelling salesmen who sell their products door-to-door. There are also instances when sales are made over the phone. With today’s technology, some are even made on the Internet.

It is often believed that the sales performance of a certain business relies a lot on the salespeople. They need to know how to properly approach their customers. There may also be times when they need to reach a certain quota. They need to promote the products directly to the customers. They need to use whatever resources they have at hand; some salespeople use wit and charm to convince customers to make a purchase. For optimum sales performance, it may be helpful for a business to get a sales coach for its sales staff.

Getting a professional sales coach for the sales team of a business can help improve the team’s performance. The coach can evaluate the strengths and weaknesses of the salespeople and work from there. He can help the sales team reach their maximum potentials. He can help get rid of negative attitudes and reinforce positive ones. The sales coach may also determine what kind of technique will work for certain situations, employees, and customers.

The business world is competitive, so a company must always try to stay in the game. A sales professional’s work involves numbers and quotas that need to be met; there is also the pressure of time. With proper sales coaching, sales professionals can become more goal-oriented. In the long run, the performance of a business can improve.

When you become an auto sales person, the dealership where you are starting your sales career will typically provide some sort of car salesman training. This training will teach you everything you need to start selling vehicles regardless of you ever having any sales experience. Every car dealer has a certain selling system that they teach their sales people which may consist of 8 to 12 different steps. Overall the car sales systems are generally the same with some of the steps get combined and other dealers drag them out.
I will use a 10 step system to illustrate the steps and the reasons for each step in the car salesman training program so you can see the importance of each step. The sales systems that auto dealers use to train car salesmen is not been put together haphazardly, there have been years of study and research done to create an atmosphere that is conducive to buying a car.

The Car Salesman Training Steps

1. Meet and Greet: This is the introduction of the car sales person to the potential car buyer. You shake hands, exchange names and try to get comfortable with each other.

2. Discovery: This part of the car salesman training is where the sales person will ask the customer questions and try to understand what they want, such as options, colors, new or used, price range etc.

3. Choose a Vehicle: This is a critical step because if you put them in the wrong car you wont sell them no matter how good a car salesman you might be. This is where the car salesman training can make a big difference because you must be sure to choose a vehicle in their price range they actually like and want to drive home.

4. Why Buy Today: After selecting the right car it is time to tell them why they should buy it now. It could be any number of reasons depending on the car. It could be special financing, other interested buyers or the big sale that is going on.

5. Walkaround: During your car salesman training you will be instructed on how to do a proper Walkaround which is exactly what it sounds like. You show the customer all of the features and benefits from under the hood to the interior.

6. Test Drive: You car sales training will also show you the key points of taking your customer for a test drive while you have the potential car buyer focus on the areas or options that are important to them.

7. Negotiation: You learn how to present numbers and payments to the customer and overcome objections which keep you car buyer from saying yes.

8. Closing: Now its time to close the car sale. There are many different car sales closing techniques which you can use to close the car sale which are based on the type of customer you are selling.

9. Delivery: The car salesman training will take you from doing paperwork to greeting the car ready for delivery and introducing your customer to the business manager.

10. Follow Up: The final step of any quality car sales training system includes following up with your customer. It is important to have a happy and satisfied customer so they will return and buy more cars over the years.

As you can see, there is much more to selling cars than driving cars and collecting checks. Each step of the car salesman training is quite involved and could cover all of the word tracks, sales scripts and psychological factors that are involved in selling cars professionally.

If you currently have a copywriting piece that’s not performing up to par, then maybe this article will be of some use to you. Writing winning sales copy does not have to be hard. All it takes is some minor tweaking and you will find that your changes can be the difference in mediocre response and world-class results. Here’s the first tip for making all of your copywriting pieces effective. 1) Redo your headline Writing a winning headline does not have to be complicated or hard. Your entire sales piece depends on the effectiveness of your headline, so you will want to make it good. If your headline doesn’t do the job of captivating a reader, your whole sales piece is in trouble. Your headline will comprise of up to 80% of the success of your sales letter – so it’s that important. One of the best things that you can do for yourself if you want to start writing winning headlines is to create something that is called a swipe file. A swipe file is simply a collection of winning ads and sales letters. They are there to make your copywriting job a lot easier. Whenever you need to write a sales letter from scratch, use a sales letter from your swipe file as a template. It’s the easiest way to get started writing a winning headline. 2) Talk one-to-one In your copywriting piece, you will want to speak in first person to your reader. Use the word “you” a lot in your sales letter. This makes everything more personal and actively engages the reader into your sales piece. When you speak one-to-one to your prospects, you’re talking to them as if they were sitting across the table from you – and this is how you want to address your prospects. 3) Use bullet points Bullet points basically tell your reader what they will receive from your product. When writing the bullet points for your sales letter, you want to make each one like a mini-headline. Each bullet should be the equivalent to the headline of your entire sales letter. Don’t skimp when writing your bullets or make them weak. They play a pivotal part in the success of your sales letter. 4) Use the postscript A lot of readers skim to the bottom of the page when reading sales letters, and you can use this opportunity to sell them on your product once more. When a reader skims to the end of the page to see what’s at the bottom, summarize your entire offer via your postscript or PS. The PS should briefly summarize everything you just said and should entice your reader to want to read more. All effective postscripts still lets the reader know what’s in it for them, so you will want to detail what your prospects will receive at this part of your letter. All of these tips for writing more effective copy can be very helpful if you put them to use. Be sure to start using them today if you want to increase your sales and profits.

thesis writing

Marketing Management is a business discipline which is focused on the practical application of marketing techniques and the management of a firms marketing resources and activities.

Marketing trend is the most of the business units make the production in the anticipation of demand. In these circumstances, if the insist dose not takes place according to the expectations in the fixed period, and then individual efforts are to be made for this. It is clear that the extent to which the sale is more to that extent the working capital cycle will also be speedy and the profitability of the unit also increases. In short, the power of the business unit and long life depend on the sales. In the same way the employment opportunity arises due to growth of the business.

The activity of entire useful services necessary for the business activities increases and as a result the economic development of the country also becomes possible. Thus, the sales activity has a special importance. In the developed countries about 50% and in developing countries about 20 to 40% of employed personals are engaged in marketing activity. So, it is necessary to put special weight age on the marketing management process.

2. Meaning of Marketing Management process: Marketing is not just an advertisement or a process of sales or distribution. Actually, the analysis of market opportunities and formation of marketing strategy are also included in marketing management process.

In a simple definition The process related with the formation of marketing strategy and implementation means marketing management process.

As said by Philip kilter, the marketing process consists of marketing opportunities, researching and selecting target markets designing marketing strategies, planning marketing programmes and organizing, implementing and controlling the market efforts.

Marketing Management process is a part of business activity related to the sale of profitable products in the targeted market. It includes the analysis of business opportunities, selection of targeted market, formation and effective implementation of the marketing strategy.

3 Stages of marketing management process:

Following stages are included in the marketing management process:

[1] Examine marketing opportunities.
[2] Searching and selecting target markets and audience.
[3] Formation of marketing strategy.
[4] Preparation of marketing programme
[5] Implementing and controlling the marketing efforts